Q: I am interested in switching to GoEasyCare, but I currently have a contract with another provider. What can I do?
We understand that switching workforce management solutions can be a complex decision, especially when you’re under contract with another provider. At GoEasyCare, we’re here to help you navigate this transition smoothly. We recommend reaching out to our team at sales@goeasycare.com to discuss your facility and the challenges you may be facing. We can explore options together, including the possibility of booking a discovery chat or an on-site visit to learn more about your facility and needs. Our team will work with you to develop a tailored transition plan that aligns with your contract timelines and ensures a seamless switch to GoEasyCare when the time is right.
Q: What can I expect during the implementation process?
With GoEasyCare, the implementation process is seamless and designed to minimize disruption to your operations. Our team of experts works closely with you to ensure a smooth transition, including data migration, system configuration, and user training. We tailor the implementation plan to fit your facility’s specific needs, ensuring that your team is fully equipped to maximize the benefits of our workforce management solution from day one.
Q: How is pricing structured?
GoEasyCare offers the most flexible pricing model in the industry, accommodating the growth of your facility and the expansion of your workforce without impacting your budget. Our pricing is tailored to meet the unique needs of each facility, ensuring that you only pay for what you need. We believe in providing value and flexibility, allowing you to scale the solution as your organization grows.
Q: Is GoEasyCare user-friendly?
Absolutely! GoEasyCare is designed to be the most user-friendly workforce management software in the industry. Our slogan, “Healthcare Workforce Management Made Easy,” reflects our commitment to simplicity and ease of use. The intuitive interface ensures that staff at all levels can navigate and utilize the system effectively, minimizing the need for extensive training. This user-centric design differentiates GoEasyCare from our competitors, making workforce management truly easy and efficient.
Q: We have multiple locations, and scheduling employees to work across our various sites has been a challenge to manage and track. Can GoEasyCare help?
Yes, GoEasyCare is specifically designed to handle the complexities of managing a workforce across multiple locations. Our software allows you to easily schedule employees across various sites, ensuring optimal coverage and compliance with your staffing needs. The system provides real-time visibility and tracking, making it simple to manage shift assignments, avoid conflicts, and ensure that the right staff is in the right place at the right time. This capability is especially beneficial for organizations with multiple facilities, helping to streamline operations and reduce administrative burden.
Q: Does GoEasyCare work in a unionized environment?
Yes, GoEasyCare is designed to work efficiently in unionized environments. Our platform supports complex scheduling rules and compliance requirements associated with union agreements. This includes automating processes like shift bidding, seniority-based assignments, and overtime calculations, ensuring that all labor agreements are respected and adhered to.
Q: What types of reports and data does GoEasyCare provide?
GoEasyCare offers a comprehensive suite of reports and data analytics, including our advanced Business Intelligence Module. We are all about data and understand the critical importance of your ability to report on it. Our software provides detailed reports on scheduling, payroll, compliance, staffing levels, and overtime. If GoEasyCare does not produce a specific report you require, we will build that report for you at no additional cost to your facility. Our tools are designed to empower you with deep insights and the flexibility to make informed decisions, ensuring that you can fully leverage your data to optimize workforce management.
Q: How long will my data be available on GoEasyCare?
Your data on GoEasyCare is securely stored and backed up, ensuring its availability forever. You can access and report on any data from the beginning of your time as a GoEasyCare customer. Our system provides real-time data access, so you can look up historical data and generate reports whenever needed, giving you comprehensive visibility and control over your workforce management.
Q: What kind of training and customer support does GoEasyCare offer?
At GoEasyCare, we are committed to providing exceptional support from day one. Our fully managed implementation process includes comprehensive training sessions tailored to your facility’s needs, ensuring that your team is confident and ready to use our software effectively. In addition to this, our dedicated customer support team is available 24/7 to assist you with any questions or issues that may arise. Whether it’s troubleshooting, additional training, or customizing features, we’re here to support you every step of the way, ensuring that you get the most out of GoEasyCare.
Q: What is GoEasyCare’s history and which industries do you support?
GoEasyCare is a Canadian company with over 29 years of experience in providing cutting-edge workforce management solutions specifically tailored for the Healthcare industry. Our software is designed to address the unique needs of various healthcare sectors, including Long Term Care, Assisted Living, Senior Living, Developmental Services, and Health Facilities. Our extensive experience and focused approach ensure that we understand the complexities of workforce management in these environments and deliver solutions that enhance efficiency, compliance, and overall care quality.